In light of recent developments regarding Coronavirus in the UK, we have attached some more information on your event, where you stand and how we can help. Please get in touch to discuss this further. We hope you are well.

We expect that you will be asking a lot of questions about the impact of COVID-19 on your event this year. First of all, we hope your family is all well and that the stress this is causing to you is minimal. We have been following developments as closely as you most likely have, and have been working very hard on action plans to help all the couples whose events may be affected by the virus. Currently, there are no legal restrictions on outdoor events in England and Wales but the government (as of 16th of March) has suspended it’s support for mass gatherings for any number of people. The Scottish government has imposed a 500 person threshold at public gatherings, including weddings. Our expectation is that England and Wales will follow suit with a similar temporary restriction on the number of people allowed at public gatherings over the next 8-12 weeks. If this is the case, it should mean that many small-scale weddings like yours will be unaffected by this particular government limitation. Reports from event industry consultants for large-scale outdoor event agencies, such as LiveNation, are predicting that events from June onwards are likely to be unaffected by restrictions such as travel bans or border closures. We can’t predict the future and will respond if any further developments on this come about, but this is guiding us to work most closely on action plans for events due to take place in April, May and early June 2020.  

Should you decide to proceed with your event as planned.

Like every single business in the UK, we will be affected by the virus. We are committed to keeping business open as usual, whatever it takes, so please bear with us while we adjust. It’s not going to be as plain sailing as it normally would be, but we are fully focused on ensuring your event is a fantastic occasion for you and your family. The following measures will be in place for your event to ensure maximum peace of mind:
  • We are stepping up recruitment to employ additional crew members to ensure capacity for builds taking place in 2020. This will allow us to respond to crew shortages in the event of illness.
  • As part of training taking place in March and April, all crew will be required to undertake specialist training on viral transmission. Additional hygiene and sanitation procedures will be in place, including the mandatory use of gloves whilst handling equipment at base or on site.
  • The COVID-19 virus has a very short life-span on surfaces it comes into contact with, but as an additional precaution, we are using medical/industrial sanitisers on all furniture and flooring for your event.

Things to consider

We have chatted in detail with a number of clients who are committed to continuing with their original wedding plans. A couple of points to consider that might help you plan if you decide to do the same;
  • Wedding insurance policies are becoming increasingly difficult to obtain. We do require insurance to be in place for our stock over the duration of your event. We have our own damage waiver that we can offer that would satisfy this requirement. This is 4% of your event balance.
  • Government guidelines are about to come into force requiring mandatory self-isolation of people aged over 70. If this affects your guest list, then we are on hand to work out new plans. This may mean that you need less furniture and a different floor plan to accommodate fewer guests. Get in touch with us and we can work with you on this.
  • Make sure you research and offer your guests ways and means to stay healthy at your event, such as advice on skin-to-skin contact, extra hand-washing provisions, food service policies and (recyclable!) single-use crockery and cutlery provisions.

Should you decide to delay your event to later in the year.

We understand that postponing your wedding is a big step to take, and for many of you, will be a last resort. The idea of coordinating between your many suppliers will sound incredibly daunting. We are on hand to help wherever we can.

We want to offer you as much flexibility as we can to make your event happen. We have opened up a bank of dates in September and October with availability for postponement within this year.

We are currently prioritising these dates for customers with events in April, May and June 2020. If your event is in July, August or September 2020, we are asking you to allow us time to reschedule our earlier customers as we wait for official government advice on summer events to develop. Of course, if you have concerns about your event, whatever time of year you have booked, please do get in touch.

In this unprecedented scenario, there are many other couples thinking the same things as you. Unfortunately, we are unable to guarantee availability for every event in the calendar to be postponed to a later date in 2020, but we will do everything in our power to be as flexible as we can.

If you are looking at an autumn wedding, due to the limited remaining availability of all your suppliers, we will bring you a free marquee space heater, with 12 hours of fuel.

There is currently no availability for postponements in August 2020. 

Should you decide to delay your event to 2021

The same policies apply in terms of availability and payment terms, as we do have a calendar of confirmed events in 2021. The best thing to do is to contact us with your new plans.

Payment Requirements for Postponed Events

Given the volume of date change requests that we are currently experiencing, and in order to be fair to all our customers seeking new dates, we ask for a minimum of 50% of your remaining balance to be paid by your original due date to confirm any date changes. The remainder of your balance would be due, as normal, 8 weeks before your new date. If you are unsure about what this would mean, please get in touch and we can let you know.

Next Steps

If your event is in April, May or June, please get in touch to discuss your current event plans. We will work with you whatever you are deciding to do. We understand that your scenario may change later down the line, in which case, all of the above will still apply.  If your event is in July, August or September, there are no current expectations that your event will be dramatically affected by COVID-19.


However, we are very open to discussing your event in further detail. Please get in touch. [email protected]